ON APPROACH TO EVALUATE THE WORKFLOW FUNCTIONALITIES IN PROCESS-BASED INFORMATION SYSTEM DEVELOPMENT
Keywords:
Information system, workflow functionalities, PBIS, Process-BasedAbstract
The study addresses the need for flexible, scalable systems capable of adapting to dynamic market demands. Business Process Management Systems (BPMS) are considered as the key technology for optimizing workflows through process automation, coordination, and real-time monitoring. The Semiotic Interoperability Evaluation Framework (SIEF) is introduced to assess interoperability at technical, formal, and informal levels, identifying key issues and the need for organizational standards. Process-Based Information System (PBIS) provides robust infrastructure, enhancing process management, flexibility, and overall organizational efficiency while authors present an approach to evaluate the workflow functionalities using the Design Science Research (DSR) methodology.
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